Legal notice

Legal Information

Last updated: 09.02.2026

This page contains key legal and commercial information about the operator of this website, as well as customer support and dispute resolution resources.

1) Website operator (merchant)

SC Createur Groupe S.R.L.
VAT (CUI): RO42705716
Trade Register No.: J15/602/2022
Registered office: Str. Robănești, nr. 2A, Găești, Dâmbovița, Romania
Operating address / contact point: Strada Drumul Băcriiului nr. 36D, Sat Roșu, Comuna Chiajna, Ilfov, Romania
Email: contact@zentus-workwear.com
Phone: +40 758 307 307
Website: zentus-workwear.com

2) Essential commercial information

  • Product prices displayed on the website include VAT unless stated otherwise.
  • Shipping methods, costs, and any thresholds (e.g., free shipping) are displayed in checkout before payment.
  • The policies applicable to orders are published on the website, including: Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, and Cookie Policy (where applicable).

3) Dispute resolution (ADR)

If you have a concern related to an order, please contact us first so we can try to resolve it amicably: contact@zentus-workwear.com.

Romania — ANPC (SAL)

Alternative Dispute Resolution (ADR) managed by ANPC (Romania): https://reclamatiisal.anpc.ro/

EU information

The former EU Online Dispute Resolution (ODR) platform was discontinued as of 20 July 2025. For consumer dispute guidance in the EU, you can consult: Consumer Redress in the EU.

4) Data protection

We process personal data in accordance with our Privacy Policy and Cookie Policy (where applicable) published on the website. For GDPR-related requests, contact: contact@zentus-workwear.com.

5) Copyright and intellectual property

All content on this website (texts, images, graphics, logos, and materials) is protected by copyright and intellectual property laws and is owned by SC Createur Groupe S.R.L. and/or its partners or suppliers, as applicable. Any use of website content without prior written permission is prohibited.

If you believe your intellectual property rights are being infringed, please contact: contact@zentus-workwear.com.

6) Applicable law

Use of this website and orders placed through it are governed by Romanian law. Where you are a consumer in the EU/EEA, you may also benefit from mandatory consumer protection rules in your country of residence. In case of disputes, we will first try to resolve them amicably.